Grant access when you @mention someone
Last updated: September 4, 2026
When you @mention a teammate or a team in a document, or in a comment on a document, and they cannot see that document, Rhythms shows a message such as "Alex can't see this document" with a Grant view access button. One click gives them view access without opening the Share dialog. This works in documents and their comments; it does not apply to chat.
When the prompt appears
The prompt appears only when all of these are true: the person or team you mentioned is already in the workspace, they do not have at least view access to the document, and you have Can manage on the document (so you are allowed to share it). If the person already has access there is nothing to grant and no message is shown. If you mention an email address that is not yet a member, you see an Invite option in the suggestion list instead; see Invite teammates via @mention.
Grant access from a mention
- In the document body or in a comment, type @ and pick the person or team.
- Finish the mention (in a comment, post the comment). If they cannot see the document, a message appears at the bottom of the screen for about ten seconds: "Alex can't see this document", or "Alex & Priya can't see this document", or "Alex & 3 others can't see this document".
- Click Grant view access. Rhythms adds everyone named in the message with Can view and shows Access granted. They receive a notification that the document was shared with them.
To give a higher level, click Choose access level… in the same message instead. The document's Share dialog opens with the mentioned people and teams already added at Can view, so you can change the level for each one before saving with Notify.
What the two @mention actions do
| Situation | What you see | Result |
|---|---|---|
| You mention a workspace member or team that cannot see the document | "… can't see this document" message with Grant view access and Choose access level… | They are added to this document with Can view (or the level you choose) |
| You mention an email address that is not a member | Invite option in the mention list | They are invited to join the workspace |
Frequently asked questions
What access does Grant view access give? Can view on that one document. To grant Can comment, Can edit or Can manage, use Choose access level… or open the document's Share dialog.
Does the person get notified? Yes. Granting access from the message sends the usual "shared with you" notification.
The message did not appear. Why? Either the person already has access, you do not have Can manage on the document, or the mention was in chat rather than in the document or a comment. Ten seconds after the mention the message also disappears on its own; you can still share from the Share dialog.
Can I remove the access later? Yes. Open the document's Share dialog and choose Remove access next to their name.